Remote desktop stuck on welcome. This is where it hangs.

Remote desktop stuck on welcome Now, I’m at the welcome screen; or at least it’s supposed to be. If you have Stuck at the Welcome Screen. Applies To Windows 10, version 1511, all editions Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8. I recently upgraded my Homelab to Server 2025 and when I try to RDP into the 2025 VMs that have a GUI installed the RDP session freezes immediately and displays a static image of Windows trying to log me in. I open System Preferences, Sharing, I check the checkbox on Remote login, and then I get the message "Remote login starting" as in the screenshot below, but nothing happens. dll. I try to send remote commands to restart the machine, it doesn't work it just hangs. However, some users complain that they always run into various issues with it. Sep 22, 2015 · Remote Desktop – Black Screen Of Death The Issue. Apr 12, 2018 · Hi, We have a physical 2016 server has been setup as a RDP server. out of nowhere since past two weeks ,in the morning when they try connecting to RDP farm ,on the screen they get some other user name and “other user” to log… I keep receiving a "Unlock the PC" screen every logon. exe crashes because an access violation occurs in windows. When trying to log in using RDP or VCenter console, we encounter a "Please wait for the User Profile Service" or "Remote desktop service is currently busy" message. The screen freezes for the user at preparing Windows, but as far as we can tell, the users connection is successful, the remote app launches on the VM itself, but from the Remote Desktop Client, the user is stuck on the blue logon screen. Next to be sure my account has access, clicked 'Select Users' and above the 'Add' and 'Remove' buttons, it reads 'Joe already has access'. The only fix was to login as a different user and kick the other account out or login locally and log out. Oct 26, 2009 · I have an HP Proliant dl380 server running 64-bit windows 2008 sp1 with hyper-v. Remote desktop connection uses the highest possible security level encryption method between the source and destination. Kindly help me to resolve this issue. I've disabled all my GPOs thinking it was some sort of GPO causing the hangup, no dice. Aug 18, 2023 · As an administrator on the server, I can use mstsc /shadow to view their remote desktop session. below is what I've tried (but doesn't work): Apr 5, 2025 · We have been suffering intermittent AVD Auth/Login issues to multiple Host Pools for multiple users - the login gets stuck and just loops continually between the Authentication "Just a moment" screen, and then initiating/configuring/securing remote connection dialog box. When I then retry I get this message: "The task you are I have turned on Remote Desktop via Computer > Properties > Remote Settings > 'Allow connections from computers running any version of Remote Desktop (less secure)'. Feb 21, 2025 · The problem is particularly affecting enterprise users who depend on RDP for remote management. Final Words. However, at times the other screens (if more than one screen) will load the user's desktop. 6. I can also see my user picture if I press the Windows key on the laptop's keyboard. Solution 1. 4. AD authentication), the blue screen will often freeze/get stuck and the circles stop moving. ui. This is where it hangs. Welcome to the Microsoft subreddit. The service will not stop. Step 4. Aug 18, 2022 · The workstation is pingable and manageable via remote management tools (Computer Management, PowerShell) We then powershell over to the users workstation via "enter-pssession (computer name)" and then attempt to restart the "Remote Desktop Service" service. Feb 20, 2025 · After upgrading to Windows 11 latest version We lost the ability to reconnect in Remote Desktop as the screen just went black and froze. bat script and follow the directions in it. When they initially login to the machine in the morning it performs I remote to my computer, and after I login, the welcome screen comes out and hangs, I minimized the window and maximize again, then the remote desktop window became black and hangs, forcing me to reboot the computer before I can remote that computer again. Trying to fix I've found this: ***Meta Quest Remote Desktop installs a virtual audio device to enable streaming audio from your computer to your headset. I can confirm the host workstation is on. Multiple reports indicate that Remote Desktop Protocol (RDP) sessions hang during login, disrupting remote management tasks on Windows systems. Windows 11’s Remote Desktop Protocol (RDP) has long been a crucial tool for IT professionals, but the 24H2 update appears to have broken its functionality. Jul 22, 2021 · Have an interesting issue that has started to affect one of our users. I can network map its C drive. Interestingly enough, file sharing and http server services work. I wish to connect from the laptop to the desktop using Remote Desktop. The virtual machines are running fine. Check Windows Firewall Settings. The Solution(s) While logged in and stuck on the black screen of death Welcome to the Microsoft subreddit. 1 Enterprise Windows 8. Here in this post, we’ll give you a detailed explanation, aiming at “RDP stuck on splash screen” on Windows 11, 10. Double click on “Turn off UDP on Client” and then tick “Enabled”. Please set it to Not Configured and click OK. In both cases it takes two minutes or so for the connection process to complete. The weird part is, RDP to the two DCs doesn’t have this Aug 15, 2022 · So when I started up my laptop, it first of was stuck on a black screen; however I managed to fix this by restarting over and over. If you aren't currently looking at the spinning Welcome screen, attempt to log in again so that your remote desktop client is actively on the Welcome screen. Open the Run dialog by pressing Windows + R, type services. it hangs at stopping. It sits for hours and hours and never actually displays a desktop. Sporadically, at least a few times a day, some users will go to log back into the machine like after lunch or a break, and they get stuck on the blue "Please wait' screen that never goes away. If you think there is any c On random computers the windows 10 welcome screen with the spinning dots just spins forever. If you come across the same error, try these solutions. To sort the issue, kill the process and start all over again. But when I Jul 14, 2021 · Local Computer Policy> Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections > Select network detection on the server - set to Enabled, Turn off Connect Time Detect and Continuous Network Detect Feb 21, 2025 · Windows 11 24H2 RDP Login Hangs: Causes & Workarounds The latest Windows 11 24H2 update has raised concerns among IT professionals and Windows enthusiasts alike. Feb 5, 2025 · Hello everyone, I’ve found a solution that’s related to UDP in the Remote Desktop client. Is there a way to keep the display on the remote device active/unlocked so that the person sitting at the remote end can also see what is going on with his Mar 25, 2015 · Hi, I recently raised our forest and domain level to 2008 R2 and added a 2012 R2 running as a DC (dc2) to our network which also has a 2008 R2 as a DC (dc1). May 22, 2024 · Hi, We have a Server 2019 Datacenter VM hosted on VCenter. Click the OK button. Please advise me on how to proceed. A simple reset of the RDP session using PowerShell might be the magic fix of RDP to Windows 10 hangs at please wait. Step 3. I use Microsoft remote desktop all the time and I've never had a problem logging in until recently. Using Remote Desktop the remote screen turns black right after login and you have no control. This works fine 95% of Dec 24, 2022 · The desktop background is blurry when you have the login prompt, so I think you are zoomed in to one section of the desktop and the login prompt is actually off screen. Aug 17, 2023 · Hi, I got a very weird but reproducable issue with Windows Remote Desktop connections since installed latest cummulative Windows Update KB5051987, which is rolled out by Microsoft automatically since yesterday: Wenn I connect remotely to the freshly started VM, everthing is fine. After inputting the username and password the screen just hangs on Welcome: On the console login it is impossible to cancel/close the login, but on a RDP session I can close the session. Dec 22, 2010 · When I connect to a remote computer using Windows Remote Desktop connection, the display of the remote computer is displayed on my computer, but the display on the remote computer is locked. Content here should be primarily about Microsoft's suite of services, products and games which we publish. Just go into the login properties of the service you are trying to start and select "This Account". When I try to login via Remote Desktop or locally, the server hangs on the welcome screen. Setting their account to Bypass mode didn't help either. It asks for username and password and its damn annoying me and my users. But when I Jul 14, 2021 · Local Computer Policy> Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections > Select network detection on the server - set to Enabled, Turn off Connect Time Detect and Continuous Network Detect Jun 18, 2020 · Looking for the best hardware diagnostic tools? Here are the best options. Jun 24, 2021 · Disabling NLA is not an option in our organization. Sometimes it doesn't load the desktop on any screen at all. The server freezes at the login (aka Ctrl Alt Del) screen. msc, and hit Enter. Sep 19, 2022 · Since this morning, we have the issue with launching the AVD remote apps. Jan 24, 2024 · Remote login hangs on "starting" Since today I'm experiencing an issue with the Remote login functionality which is blocking. Few users reported that their PC was stuck on Welcome screen due to their USB keyboard and mouse. The only way to fix it is to pull the power on the machine and then it works fine, at least for a while. If you require support, please post your question within the pinned thread where our Social Media team will respond to you. Jan 17, 2023 · The MSTSC window just keeps hanging and when I click the "expand" button to show what's actually happening, I see the user is stuck on some Windows "Welcome" screen. Instead of having a prompt to enter my pin and some buttons on the bottom left (or whatever it is,) it only shows the background. Double-click the Restrict Remote Desktop Services users to a single Remote Desktop Services session setting. Solution 3 – Disconnect your USB devices Many users utilize all sorts of USB devices such as keyboards, mice, Bluetooth or Wi-Fi adapters. Locate Remote Desktop Services, right-click it, and select Restart. Anyone know which Intune policy this is? Mar 31, 2025 · 1Reset RDP with Powershell. Right click on it, then you’ll find the option to run as administrator. They could type out and send an entire email if they wanted to, only they wouldn't be able to see what they were doing. Restarting the Remote Desktop Protocol (RDP) service can quickly resolve connectivity issues. We get no keyboard or mouse input and remote desktop connects but freezes at the welcome screen. Occasionally, when my RDP session is closed or times out I will be prompted with an "Unlock the PC" screen after attempting to reconnect. When I go to the office and try to actually log into the machine by typing creds with my fingers Sep 2, 2024 · If the user puts the computer to sleep, Remote Desktop will most likely end up stuck on the blue screen. May 27, 2021 · Hi. If you go to GPEDIT \ Administrative Templates \ Windows Components \ Remote Desktop Services \ Remote Desktop Connection Client and change the value of the rule "Turn off UDP on client" to Enabled, the disconnections should be resolved. After entering the credentials, the screen is stuck at "Securing Remote Connection" with the blank screen. I just started rolling out Duo 2 days ago for 50 users, and already I've had a user unable to login because of this issue. To do this, create a Group Policy Object and browse to Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client. If I connect to a Server 2025 Core machine it works fine. You might have to run the script twice if there are multiple mpnotify. It takes between 30-55 seconds at the Welcome screen. Then I close the connections and try to reconnect, but I get stuck on the windows 10 splash screen with the spinning dots and "Welcome". Feb 21, 2025 · Windows 11 has a bug where the RDP session hangs on login. I can ping the server but I cannot remotely access the event viewer or its services. Dec 13, 2024 · 使用Win 11, 10 遠端桌面，卡在了請稍後的界面而無法進入電腦桌面？仔細閲讀此指南，能夠輕鬆解決遠端桌面卡在藍色請稍後 Since about August I am noticing that some of our users are unable to connect to their remote workstations via RDP (Win 10 21H2, fully patched). Also seems there are a few others having the issue on the internet. Each of them is set up with a vpn connection through the Sonicwall firewall and a dedicated PC in the office that only they use. Aug 2, 2021 · We have an issue where Remote Apps will launch, but then get stuck at Preparing windows. 1 Windows RT 8. Check your Windows updates and also check optional updates. No matter how long you wait, nothing will happen. Our solution for this is to go to that host and sign the user out completely, then log them back in. Soon after the second DC was joined, remote desktop to all workstations and servers have become super slow during login. Nothing helps except logging into the server as admin and manually logging off the user. Choose the Not Configured option. Jun 7, 2022 · I need to RDP into a Windows 2019 server. exe processes. Subsequent remote logon attempts do not cause the crash. Sep 12, 2024 · 3. And since this weekend we are having issues logging in, both on RDP and the console. If you require support, please post your question within the pinned thread where the Microsoft Social Media team will respond to you. Apr 6, 2025 · In this scenario, Remote desktop connection is stuck for several seconds when it displays the following texts: Remote Desktop Connection Connecting to: Securing remote connection Cause. Jan 25, 2024 · We have started encountering an issue where Windows 11 users are either having problems connecting to our terminal servers through remote desktop and get stuck at "securing remote connection" or they are in a session and then it drops and… Apr 22, 2024 · Remote desktop administrators can disable UDP with Group Policies as a workaround if they cannot apply the KB5022360 update to all of their clients. 1 Windows Server 2012 Datacenter Windows Server 2012 Standard Windows Server 2012 Essentials Windows Server 2012 Foundation Jan 10, 2025 · Restarting Remote Desktop Services can refresh any stuck processes. Jun 1, 2024 · I have googled this a few times but not come up with a solid answer so I hope one of you guys can help me out. the desktop never loads. Verifying Group Policy settings ensures that remote desktop connections are optimized for multiple sessions, resolving potential restrictions causing the "windows remote desktop stuck on please wait Dec 13, 2024 · My Remote Desktop stuck at splash screen “I just installed a fresh Windows 10 on my PC and I used Remote Desktop as before. I support a CPA firm which has recently (2-3 years ago) started using full-time contractors from India to do tax and quickbooks work. NLA is required to use Remote Desktop for us, and disabling it is a security risk. Mar 24, 2020 · For me, connecting with Remote Desktop over VPN, the fix seems to be to disable Persistent bitmap caching under Show Options >> Local Experience. Aug 16, 2019 · We use 2016 connection broker farms to provide RDP to users. After I installed it I've lost all audio on my mac. I followed below tips. logon. It’s unclear if the Windows 11 24H2 base release is at fault or two of the recent security updates (KB5050094, KB5051987), which were If I close the connection manager and try to reconnect I get stuck on the windows 10 splash screen with the spinny dots and "Welcome". Firewall settings can obstruct Remote Desktop connections. When I enter the pin, it says there's a problem and selecting setup my PIN again just crashes it. Here is my problem: When attempting to connect, the session opens and goes to the normal Windows login loading screen - it shows my username, and "Welcome" and the spinning waiting icon. Double-click the . Raised the case to MS support however just wanted to know if anyone experience similaire issue. To avoid trouble and get better feelings on remote access -- AnyViewer Nov 27, 2023 · I have remote desktop enabled on my desktop PC so I can connect from my laptop when I'm not home (I use a Cloudflare tunnel to connect back to my home network). Dec 13, 2024 · In conclusion, encountering the Remote Desktop stuck on "Please wait" in Windows 10 and 11 can be a frustrating experience for users seeking seamless remote access. Mar 31, 2025 · Double-click on Restrict Remote Desktop Services users to a single Remote Desktop Services session. To sum up, here is how to fix the “Remote Desktop stuck on please wait” issue. The root cause was the remote registry service could not start on domain controller. This happens on the first remote logon after booting the machine. What Undercode Says: The Core Issue with RDP in Windows 11 24H2. We don't…. Windows 10 Home build 18363 connecting to Win10 Enterprise build 18363 over Checkpoint VPN. Oct 29, 2022 · In this video we are going to show you How to Fix Windows 11 Stuck at the welcome screen. 1 Pro Windows 8. I can even remote desktop to them. It stops every 10 minutes. Now, for whatever reason I can't get past the screen asking for my PIN. However, there are multiple solutions available to address this issue effectively. Nov 14, 2023 · The issue is related to the Windows 11 2022 Update, also known as Windows 11 22H2, which causes the Remote Desktop application to stop responding when connecting via a Remote Desktop gateway or Remote Desktop Connection Broker. Browse your computer and find the "Local Service" account. We have a user with a brand new windows 10 laptop at home, they use our RD Gateway server to remote on to their brand new windows 10 machine in our office (using Remote Desktop Connection). May 22, 2025 · Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client. My desktop's RDP connection doesn't work anymore though, getting stuck at a blank lock screen (power and accessibility options are there and the lock screen background is visible, but Nov 16, 2018 · Hi Team, The Server logon is too slow at Welcome screen, RDP takes around 2-3 min to login. Aug 18, 2021 · Remote Desktop (RDP), as a Windows built-in remote access feature, allows us to remotely control a PC from another PC. Go to the search box and type cmd. And I can see that everything they click on is actually responding perfectly. When the connection is attempted the Remote Desktop app on the client side (mstsc) hangs at 'initiating remote connection'. Jul 17, 2023 · During the login process to the user profile (eg. So to test, go into your RDP display settings tab and move the slider to the left until you get to a resolution that is LESS than the resolution of the monitor you are using. If I close the Remote Desktop window and re-connect, everything works fine. If I run xfreerdp by hand (via terminal) I can connect to Server 2025 GUI no problem. That’s it. I had resolved the issue. this is for Windows server 2016. Oct 12, 2014 · Recently, we restarted our server (due to slow file transfers) and upon restarting. The user tries to launch the app and it requests for the credentials. You can ping the machine and connect to the registry and admin shares remotely. But when launching the PC to remote into for work, it freezes suddenly. Right now, when I do so, I end up with the Welcome screen image covering everything except for the Start orb. Scroll down and find “Turn Off UDP On Client”. Feb 21, 2025 · Windows 11 24H2 RDP Login Hangs: Causes & Workarounds The latest Windows 11 24H2 update has raised concerns among IT professionals and Windows enthusiasts alike. The issue appears to be caused by Screen Caching and accessing a system with different display resolution or RDP window sizes. Make sure that the necessary ports Sep 20, 2016 · logonui. Jan 23, 2023 · Everything (including audio) was working perfectly until I decided to try Meta Quest Remote Desktop software for MacOS. tnck zmqn xjtvl hdomeh grfslq rqwivzk epknlb yqh pzirp fkpb