Chuwi customer support number If you have any issues or concerns, please don't hesitate to contact us and our team will be more than happy to assist you and provide you with the best possible solution. CHUWI Authorized Service Center is now operational and prepared to offer comprehensive support, serving clients across Luzon and Visayas. thanks. 12. Chuwi FAQs are a series of frequently asked questions about Chuwi products, including tablets, laptops, and accessories. I told Chuwi and they sent the new number. I promptly responded with my complete shipping details, including: It has now been two weeks since I provided this CHUWI provides extensive aftersales support, including a one-year warranty, hassle-free return/exchange policy, and prompt technical assistance. None of them have responded. I had sent everything including the charger. CHUWI EU Store -Your Gateway to Innovative Technology Need assistance with your shopping ? Our dedicated team of experts is readily available to assist you. Date of experience Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. Keep checking DHL and they have not received the order yet. Please note that repairs after the warranty period will incur charges. The thing is: as far as note taking goes, it does its job and that’s great. Our dedicated customer service team is committed to resolving any concerns and ensuring utmost customer satisfaction. ph Formal quotes and s Nov 20, 2024 · 7. Operating hours: Monday to Saturday, 9:00 AM to 8:00 PM IST. I have my beautiful new Chuwi Android Hi-Pad Xpro and I am very happily setting it up. Is the official email for Chuwi support ? They asked me to return the PC to : Othello-CW-Shopify-#18636 Kiesel str 3 683 people have already reviewed Chuwi. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was willing to send it in for repair… when I agreed to this they stopped answering and emails… Mar 15, 2024 · I never got a ticket number, all communication was through my original order number from the store, EU4720. I have sent multiple emails asking for a follow-up to Chuwi’s usavip, service, and aftersale. I have been asked several questions since the aforementioned date, all questions were answered promptly. Support Email Most of our products support dual-band 2. If your tablet has any problem. E-mail Contact List Reseller inquireies: sales@mija. 0204. CHUWI JP Storeで楽しみショッピングしてください。 Chuwi is dedicated to ensuring a consistently satisfying customer experience. Mar 4, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. As far as I'm concerned, Chuwi has permanently lost my trust Most of our products support dual-band 2. I'm a repeat customer and this has truly put me off buying more Questions? Inquiries? Aftersales concerns? The fastest way to contact us is through our Facebook page. Please enter the Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. 39: 634: June 21 Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Search for answers on our support pages and within our knowledge base. If the issue persists, please contact our support team. At this point I can only recommend that everyone consider buying something from CHUWI, as the support is very unreliable and you as a customer end up being completely ignored. The first response came on April 24, 2020. Contact Us Please fill out this form to contact us and we’ll get back to you right away! Contact Number WhatsApp Number : 078 829 5126Telephone Number : 010 020 5540 Email sales@ruggedsa. com to report a problem with my notebook. We stand behind our products 100%. the stylus works just like a very thin finger - neither of the programs I had used fine with Huawei and Samsung active pens seem to react on pressure). The PC arrived to the address but I don’t have any news now. Intel 12th Core Mini PC Aug 2, 2021 · I’m astonished at the deep low level Chuwi after sales “so called” support has reached. We're here to assist you with all your needs. Their lack of accountability and respect for customers is staggering. You really need to up your service if you're going to compete with the other low cost tech providers. Can you help me? Screenshot_20241025-000547 1080×2400 317 KB Terrible service. I Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Most of our products support dual-band 2. Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Chuwi will repair the device and return it to you without any additional shipping charges. Customer drive is slow, unclear and difficult to contact. If your wireless connection is unstable or weak, try switching to another band or resetting your router. In order to provide a better service, Chuwi has built after-sales service station in Europe and Russia at present. HeroBox 2023. Chuwi is dedicated to providing customers with the best after-sales support. Shop Now! In accordance with applicable law, CHUWI may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Back last summer I participated in the Indiegogo crowfunding for 2 larkbox mini PCs. Screen gone grey, Chuwi customer service not answering emails. Does anyone know how I can get a tracking Oct 7, 2020 · I think every body owned the Chuwi Hipad X should contact the Chuwi customer support and demanding for release the firmware. is it possible that the hardware is great but firmware suck? leventeBajczi October 12, 2020, 12:43pm Sep 3, 2024 · Dear Chuwi Official Support, I am writing to express my extreme dissatisfaction with the after-sales service I have received regarding my laptop, which I purchased on [Purchase Date] with order number [Order number]. 225. You would have to send the device to Hong Kong or Spain and bear the shipping costs, Chuwi will repair it and return it free of shipping costs. Sep 19, 2019 · Hi, everyone, Good day! We are very appreciate that you buy Chuwi product and support Chuwi. I sent in my RZBox PC for repair, at my own expense, hoping for a swift and competent service. Chuwi Support Center - Access device drivers, software updates, FAQs, and product guides to ensure the best possible Chuwi product experience. Greetings Roger Chuwi Herobook Pro - 330+ service center - Customer service support number: 9599492151 - Customer Service mail id: services@chuwiindia. ☎️ Apr 26, 2022 · I have exchanged emails to usavip@chuwi. co. Reach out to us for prompt and professional assistance. Mar 23, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. If you're looking for a reliable brand, with competent and respectful customer service, you need to look elsewhere. Learn about our policies and guidelines to ensure a clear understanding of our services and products. Contacted support and after weeks where they were trying to ask me to contact the reseller (even Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Nov 27, 2023 · My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. HeroBook Plus N4020. Is delivery free? For orders over $130, we offer free delivery service, except for remote countries and regions. We are here to help. Whether you have a question about a specific device, need technical support, or want to provide feedback, our customer service team is available to assist you. com Sign Up For Newsletter Sign up for CHUWI newsletter to enjoy 7% OFF your purchase and receive updates on promotions, products, and more. I am very dissatisfied, or to be more precise, very angry. The home screen with your CHUWI logo is also not displayed. "- I was sent the wrong tracking number. zasupport@ruggedsa. KimLe November 2, 2020, 10:36am 3 Terrible service. Read about their experiences and share your own! | Read 381-400 Reviews out of 435 Jan 6, 2020 · First I wrote to the seller Zlazada of Bangkok, Thailand Then I wrote to the customer support of Chuwi and on face book and twitter and customer support person of Chuwi for Europe & India All told me to write to after sales of Chuwi. 800. 5499 For Customer Service: 1. However, for drawing, i don’t see what’s the issue but i can’t use pressure sensitivity on any of the programs that i’ve installed, it just doesn’t work at all. Check warranties, returns, repairs and more. Intel 12th Core Mini PC. ph Aftersales concerns: service @mija. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was wil… Mar 2, 2024 · The customer service form does not work (After Sales – CHUWI EU Store)! and emails sent to support are not received!! Maria. You can contact us for consultations and after-sales support and 1 year warranty on its products, with free repair during that period. Timeline of Events: On 29/07/24, I contacted Chuwi Official Support to report an issue with my laptop. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the product. za Address Address: Shop 1 Constantia Retail Park, Vlakhaas Ave, Weltevredenpark, Roodepoort, 1709 LarkBox X 2023. Instead, I found myself caught in a cycle of delays and deferrals that lasted a staggering 9 months. Laptop. Support Center ; Oct 31, 2024 · Subject: Dear Chuwi Official Support, I am writing to follow up on the status of my repaired laptop, which I sent in for repair on August 9, 2024. Support Email: support@chuwi. Read about their experiences and share your own! | Read 421-438 Reviews out of 438 Buy CHUWI Hipen H7 Stylus Pen, 4096 Pressure Sensitivity, MPP 2. 4G and 5G WiFi. Minibook X. Only the LED lights are on. I request repairs under warranty. Our customer service team is here to help. Discover High-Quality Tech Innovations at CHUWI USA Store Sep 20, 2020 · Hello guys, I’ve got a Ubook Pro (Core m3-8100Y) with the Hipen H6 and i wanted this tablet mostly for taking notes and drawing. What are the Feb 25, 2024 · Hello, Sine 2 months I returned my Chuwi Core 4th to a Germany address (I’m french) because the Chuwi support asked me to do this. 11 I ordered a laptop GemiBook Plus 15. Sep 29, 2020 · hey, just got my HiPad X (came w/ a keyboard and a HiPen H3). Date of experience: 04 Get familiar with CHUWI's terms service for a smooth and satisfactory customer experience. Obtaining Warranty Service: To request a Warranty Service Order within the Limited Warranty Period (from the date of product receipt), please contact us. (Service team will Mar 21, 2020 · On April 23, 2020 I contacted service@chuwi. From what I’ve tested, it seems like the tablet doesn’t actually support pressure-sensitive input (i. Throughout this Our customer service team is here to help. com. 678 people have already reviewed Chuwi. I sent them a snap of invoice and warranty card showing the number and the bar code. Chuwi Support. These Chuwi After-Sales Policies (these “Policies”) only apply to Chuwi products you purchased from Chuwi Official Store. I'm a repeat customer and this has truly put me off buying more I strongly discourage anyone from doing business with Chuwi. 6 inch | Intel 12th Alder-N N100 with 512 GB on the official website, on the 13th I received a DHL package in addition, I paid 31 CHF of Swiss duty (I live in Switzerland) The laptop turned on and worked for about an hour, then I connected the charger, which came with the laptop and it turned off and did not work anymore. However, they have not replied to me after 19 days since I sent my address. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Nov 6, 2021 · Keep checking DHL and they have not received the order yet. Shop Now! Contact Chuwi for inquiries, support, or collaboration opportunities. Today is the 9th and my package is still not with the carrier. 12th Gen Alderlake N100 Mini PC. 922. The FAQs cover a range of solutions, such as troubleshooting, software updates, warranty information, and product specifications. For purchases made through Chuwi’s authorized resellers, please contact them directly. You can contact us first and we will deal with it for you (if it is software problem). Something has gone wrong. CoreBox 4th. Buy Replacement Parts Posted by u/albertserene - 1 vote and no comments Jul 3, 2024 · The phone number for the German support base (Leverkusen, CHUWI Othello) does not work. At Chuwi, we are committed to providing excellent after-sales support. e. com - Service support On-site warranty. Received them in september and the first one had issues withe power adapter which was causing it to lose power randomly. Good morning, I’m still waiting for one of my two Freebook 360 to be repaired (order EU2098, serial number ZfreeBCYH23030092 sent to germany). You must deliver the product Sep 12, 2024 · I purchased the laptop from your official online store CHUWI, the Serial Number is: ZFreeBCY2H221202286. Through messages with your Sep 25, 2024 · Tracking Number of my device when sended was ZC 010253288 IT. I'm still waiting for a return label and agreement - yet I've been given "14 days" to make the return. Read our warranty policy to learn about the coverage and how to access free repairs in the unlikely event that you experience an issue with your purchase. They are no more responding to my emails… The contact email is support@chuwi. On October 18th, 2024, I received confirmation that my device had been repaired and that I should provide my shipping information. Shop Now! We stand behind the quality of our products and offer a comprehensive warranty policy to ensure customer satisfaction. Support Center ; Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. 0, Palm Rejection, Active Stylus Compatible for CHUWI FreeBook, and UBook XPro Tablet PC, Black: Stylus Pens - Amazon. If we can’t deal with your problems, such as hardware problem or Sep 16, 2020 · but hi 3 pen also support some chuwi windows tablet, with plam rejection and pressure support. The display stopped working, the computer turns on and seems to boot the operating system regularly but the screen always stays off even in the initial stages of booting. Need to talk to a representative? Try here for Sales: 1. Find affordable technology for work, play, and mobile lifestyles. com asking for a replacement keyboard. I have shipped my keyboard and they asked for a phone number and address. Here you can share someu. com FREE DELIVERY possible on eligible purchases. Click here to procees to our messenger. The help line is open from Monday to Saturday, 9:00AM to 6:00PM. ycavy ahndwg iynbw tfgc xorb suzgi jygtyi eitfkn dloggn zoxhpy