Keychron charging but not working 0. The lighting effects are also not working on those keys (stays a pale pink/white when on a rainbow effect). But for some reason the left windows-key just doesn't work. If you don't want to waste time repairing the keyboard and arguing with Keychron's customer service, then you should definitely not buy a Keychron keyboard. In Bluetooth mode it works fine, however, it's always behaved a bit inconsistently in Cable mode. . Took about 2 months for them to work out my issue. Honestly could not be more disappointed. I've gathered they're utterly useless. So quite often my K4V2 is completely dead no matter how I toggle anything, until I have it charged for some time then it will come alive again. The LED at the back does flash red when it's very low on charge, but seems to me that solid red is what you are looking for to tell you it needs charging soon. com with a video or photos showing the problem. However the usb c wireless receiver doesnt really connect with the keyboard. My K6 just randomly stopped working. It is still charging through the cable but will no longer typ (3) If the two indicators on the daughterboard and motherboard work fine but there are still no backlights or inputs, please try to do a factory reset by pressing fn++Z+J for 4 seconds and check if this works. 2/ Try to use the keyboard in cable mode with another laptop/ device. it doesn't continuously blink like the instructions said it should. I pulled it out with a little more force than usual (but not an extreme amount) and now the port is extremely loose and does not work. I left it to charge all night and it’s still broken. Can’t factory reset or anything. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hey everyone. I can hear something loose moving around inside the keyboard. Tried using a different cable but still had the same result. Troubleshooting: I've tried everything short of a factory reset, and yes I have reached out to customer support. I thought maybe the battery died or something but even with it fully charged (port has a green light) now it still isn't working. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. I just got my Keychron K8 and am pretty happy with it, so far. According to the VIA configuration, the knob should lower and raise the volume, but it doesn't do anything. Factory Reset with FN+J+Z. Doesn’t work in BT or cable mode, despite being fully charged. However, on April 26th, I was astonished to find that an entire row of keys had stopped working altogether. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Dude it's December 2023 just bought a keychron k2 that seems it works just trough Bluetooth, after few days I gave up , now I read this and it works , guys you really have to shove the cable in to work , terrible design from keychron. It used to sometimes work, sometimes not work, and would need to be unplugged and plugged back into work. My charging light quit working a few weeks ago and now the Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. The motherboard doesn't have a problem if the light is red when plugged in. Turn on your PC’s Bluetooth and search for the keyboard to connect it. both uses an intel chipset bluetooth (desktop - ax200, laptop intel wireless 9260 i think). ) My Keychron K6 which I just bought for 2, 3 months, suddenly stopped working anymore while my working session. I had it working for about 2 days, cable mode seemed to not work but I was fine with that as Bluetooth was working just fine, and I assumed keeping it plugged in when I'm using and not using it would charge it. I'm running into an issue with my Keychron K8 Pro. If you have tried this and it’s still not working, please use another computer or wall socket charger to test whether it can be charged normally. ). Bluetooth mode still works, but I have no way to charge it. I am able to use the cable mode just fine, but it just won't charge. What wattage do you suggest for charging the keyboard? Can Mac detect the battery percentage of the keyboard? Sounds pretty pathetic that keychron boards would just stop working out of the blue and I find it hard to trust the durability of what they make seeing how they only cover their keyboards with a 12 month warranty. ) Try charging the keyboard with another type-c cable or try to charge the keyboard with other ports on your device. Ask questions, seek advice, and dive into topics related to Keychron products. Not sure what the flashing thing referrs to in the manual, or if it's just outdated informatiom. I have mostly used the USB cable for charging, flashing of firmware, and connecting to Via, not so much for actual use. Switching between MAC and WIN mode. If the problem remains, please disassemble the keyboard and try reconnecting the wires to the PCB and the battery. When I leave my K8 for too long without the charging cable, it runs out of the battery, then I connect the cable, but still, I can't use it, typing does not work. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site i'm trying to connect to bluetooth but when i hold fn + 1 , the bluetooth indicator blinks for 2 seconds and then stops blinking. (I assume it was charging but find it strange how cable mode was not working while plugged in. In my Bluetooth settings on my PC it says it's paired, but the RGB is off and the keyboard isn't working. Sometimes rechargeable batteries, despite of showing full charging are not giving required power to the keyboard. We will check it out and try our best to help you with your problem. Stuff I tried: Connecting via BT or cable. My Keychron V1 Max had the same issue but only with the USB-A receiver. I just got the V1 Max and i love it. Also, the Keychron provided USB cable does work at charging my Keychron K2 when plugged into a wall USB charger. I just picked up a Keychron K4 RGB from Amazon, and the second day of owning it I noticed that my "x" key does not work. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hi! I just received my keychron k2 v2 yesterday and as i was using it all day, it felt good. Hey everybody, today I received my first Keychron keyboard, the K5 Pro. This happened before but after charging it for a few hours it was fixed. I recently bought a keychron q1 pro and after a week's worth of use I realized it's not charging. Couldn't tell you the exact % of it but 30 and 70 percent seems about right. edit: problem solved! I waited for a few hours while plugged in and the LED light turned green, I unplugged it from the cable and switched to Bluetooth mode, re-paired with my computer and it works again. Any suggestions? Edit: Update, it randomly started working. I'm using an adaptor to go from USB to USB C since my Macbook only has USB C ports and the cable delivered with the Keychron is USB C to USB I was thinking about buying a third-party USB C to USB C cable but I'm not sure if the adaptor is the bottleneck here. I assumed it was the battery, so I charged it overnight, the LED indicator was turned from red to green by morning. I've never seen the static green light, even after a day of charging, when I press Fn+b the number 1 lights up red (presuming that means 10% or less). Nothing lights up (except charging led), my windows 10 laptop says it’s connected via BT but key presses result in nothing happening. Feb 7, 2023 · To solve this problem, please use a different charging cable and test again. Hey, I’m having some trouble with my K2. cable mode when gaming, bluetooth while working so i can easily switch between my desktop and work laptop. Otherwise, you need to contact us at support@keychron. The button of the knob works just fine, but the rotation of the knob isn't working at all. It's been a great board until recently. K2 Not Charging + BT Not Working upvote r/Keychron. But still doesn't work when plugged into my MacBook Pro using Apples adapter. Change the Battery. The firmware update worked! I flashed the 'Keychron Link' with the USB-A firmware update while it was connected via USB cable. But if I can connect using USB-C to USB-C cable, or using Keychron's cable with a USB-C connector to my dock or directly to my computer, it works. On March 7th this year, I purchased Keychron's V1 Max keyboard. Ask questions, seek advice, and dive into topics related to Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. It sometimes works and sometimes doesn't Most of the time, I use it with BT (macOS Big Sur), even when connected with the cable. It still works via Bluetooth unplugged though so I assume the battery works but it doesn't charge. it however has the red light that indicates it is charging and back light is working as well. Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. It makes a sound when i connect the receiver to the pc but it doesnt show up on the device manager. I followed the instruction from Keychron, but the device does not show up in QMK Toolbox. My Keychron does charge, but when I put it in wired mode it doesn't type anything. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Heyo I am having a weird issue with this keyboard. It did not seem to initially work but after force-pairing (Holding Fn + 4 for four seconds AND THEN connecting the USB-A receiver) a I don't know how it happened, but while charging, the cable got stuck in the port. It also doesn't work at all when in wired / cable mode. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Cable is working since it's charging, i've tried to put it in to usb2 and usb3 ports (both charge), but not usb-c to usb-c (i don't have such a cable) Anyone ran in to this before? I think my friend had bought it on some sale a while ago, so he doesn't have the receipt, meaning i cant return it (if that's whats needed) My K6 bricked or something. If your keyboard is not working in the cable mode, make sure you have followed these steps properly: 1/ Make sure you switch the toggle from Bluetooth to the Cable mode. Keychron has poor pass through charging that the keyboard only receives power from battery, and this can only happen if the battery is charged to a certain level. I've tried swapping the switch but it was not a key switch problem. (You can find the disassembling guide on our official website here. But sometimes, I unplugged it to re-use the cable to charge another device. usage varies daily, when working from home i got it connected for 16-20hrs, if not, around 5-7 hours gaming My keyboard is not recognized by Keychron Launcher, what should I do? When I plug my keyboard on my computer, a “USB Power Surge” message appears and all my devices stop working (mouse, Wacom, headset, etc. Anyone had any experience with this and how it was fixed? Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. They are slow to respond and you have to chase them up many many times but they are friendly and eventually even helpful. This leaves the impression that charging in general does not work. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hey, did you try the solution above? If you did and it still doesn't work unfortunately you will have to contact keychron. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hi, I just bought a v1 and the knob isn't working. Sadly, I had to notice, that my left Windows Key isn't working. I am almost certain this is a hardware issue. I have done the following so far: Did the keyboard reset with pressing down the keys for 5 seconds Update firmware Remove the gateron switch and pop it back in Swap the gateron switch with one from a key that is working Low charge, Red. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hey all, Just received my new Keychron K2 in mail. It works after I plug it back it to let it charge, in which case the green light now turns back to red for some reason and I need to wait for a couple more hours for it work, sometimes even that doesn't work and it just seems random. I love it. May 26, 2024 · Hold the Fn + 1 (NOT F1) keys until the Bluetooth Indicator flashes on. Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. I have a Mac with a Caldigit dock, and when I connect the USB-A via dock to the keyboard, the keyboard doesn't work, not just Keychron's cable any USB-A to USB-C cable. i’ll say mixed usage. i've tried charging it up to full battery and that still doesn't seem to work. I looked into VIA and when I press the key it is not recognized. I used a self-powered USB hub (with its own power supply/adapter), USB 2. Here’s the situation - I logged into my computer just fine but when I tried to type in my browser it just stopped working via the cable. r/Keychron. I was using it in BT mode, but it's not working even in wired mode. My Keychron K2 currently works with BT but when I connect the USB-C and set it to cable mode, it's not working. Problem: Brand new Keychron K8 Pro and the "F" key hardly works (~20% of the time it decides to work). Hello, I was gifted a Q0 numpad, going through VIA my key tester appears to be working but using the keypad my 0-9 keys do not work, in fact I seem to be stuck in arrow key mode? 2=down, 6-right etc Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. We also love DIY boards; 3D printed, hand wired, whatever you have, we love the creativity of the community and the wonderful and amazing projects that are created every day. Hey guys, just wanted to see if this is normal - when I charge my K2 v2 it will not function at all. I tried it on both of my MacBook Pros, and the cable is plugged in correctly and the mode is indeed on "cable". I bought a K1 direct from Keychron a little over a year ago. Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards I recently received my K8 and I'm experiencing an issue where the right side (lighting key, pgup, pgdn and right arrow key) are not functioning. I thought maybe it is a bad switch, so I switched the left Win switch with the right Win Switch, but I still have the same problem! Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. No idea how or why, but it’s Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. I cannot update the firmware, since cable-based connection does not work (see above). The bluetooth mode works, but I cannot type when it's switch the wired mode. The charging-LED only lights up in Mac-mode, not in Windows-mode. I have mostly used the keyboard in wireless mode and only light use (not as the daily driver, at least not yet). Connecting the Keyboard to different devices Changing the actual switch against one of a good, working key. Then I tried to charge it and i was confused because the manual says there should be small battery indicator by the side of the keyboard, but mine's not lighting up. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Update: I charged it for 10 minutes and tried it again with my Apple AV adapter and Keychron wont work under Cable mode. kkolv uzx mjtafu ggvnln cjwwu jhtbnc bqhrxvg yshvdd qfunarq fqkwid