Aetna member services number NEMT services provide transportation to nonemergency health care appointments for members who have no other transportation options. 1-866-409-0937 ${tty} Resources For Living is not available for members with Aetna Part D (prescription only) plans, Dual Eligible Special Needs Plans (D-SNPs), Chronic Condition Special Needs Plans (C-SNP), Institutional Special Contact customer service: Call Aetna’s customer service at 800-US-AETNA, or (800) 872-3862 during regular business hours (Monday to Friday, 8:00 a. com Contact Customer Support by phone or Live Chat. Transition of Care (TOC) Policy You can also ask us about any problems you may have with health care services. If you entered your e-mail address, you will receive an e-mail with your user name. 24-hour Nurse Line: Talk to a registered nurse day or night. O. If your Aetna Medicare plan covers your medical benefits, search MA/MAPD plans. com {On screen} Aetna logo Aetna Dedicated Concierge Customer Service 1-866-574-9124 24 hours a day, 7 days a week. For questions or language assistance, Call us at the number on your Aetna member ID card to learn about your options, such as any options to get an emergency supply. For other language services: < Español | 中⽂ | Tiếng Việt | 한국어 | Tagalog | Pусский | ةيبرعلا A handy tip: When you are on AetnaMedicare. You can search using provider or facility name, city, county, Zip code or So Aetna has helped me stay on track. 1-855-918-2259 . Online chat: Log in to your member account on the Aetna website to chat with a representative. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Connect with our Member Services department by text, email, or phone call. This includes ways to connect with Member Services. 5789 **This is a general line, so you may experience hold times and/or need to be transferred. aetna. Members. Behavioral health crisis line. The information you will be accessing is provided by another organization or vendor. Terminate contract . Find out how to reach Aetna member services by phone, email, chat or mail. Learn more about this team and how you can contact them if you need to. . Mail. Having a Behavioral or Mental Health Crisis and need immediate assistance? Call 1-833-491-1094 We’re here for you 24 hours a day, 7 days a week. Aetna Better Health of Kansas Attn: Member Services P. Or contact the Aetna International Member Services team 24/7, by calling 1-800-231-7729. Aetna Better Health ® of Ohio is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. Learn about ACA health insurance done right. (Member ID starts Aetna Dental members don’t need a member ID card to get dental care. The call is toll free. You will need to register on the Aetna member website using your Medicare Advantage ID number For Enrollees who are already registered for the Aetna member website, you will continue to use the same user name and Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Fill in the information below to register: The Member ID is the same number on your ID card. They don’t include ambulance trips. It is also required for filing online Death Claims(Form10-D, 20 and 5-IF). Aetna Dental: 1-877-238-6200 (TTY: 711) (follow Hours and services Member Services: Monday through Friday, 8 AM to 7 PM ET Call to learn more about Aetna Better Health® of Florida and how to get all covered services. For language services, please call the number on your member ID card and It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. National Dentist Line: Have a question? Call the National Dentist Line at 1-800-451-7715. You also can ask us about any problems you have with health care services. To sign up, call Member Services at the number on your ID card. Our Member Services phone number is 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week. You can receive answers to your questions by calling us at . Email: You can also email Intuit through Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims. Our Member Services phone number is Please call the number on your member ID card or contact us online. For the fastest service, dial the toll-free number on the back of your ID card; or call 1. We can help you decide if you need to go to the ER or urgent care. If you don’t sign up to have your premium automatically deducted from your account, we’ll send you an annual coupon book. Plan sponsors and producers; please contact your Aetna representative for additional information. What happens when a payment is rejected? Past due payments are reflected in the How can I contact Aetna customer service? For general inquiries: Call: (800) 872-3862. Toll-free numbers for benefits. For language services, Pre-Service . You can also write We've got your back . Not all health services are covered. Don’t use this form for prescription drug claim reimbursements. 24-Hour Nurse Line. At your service. Service & Cost Overview for Members. Florida HMO & SNP members only: call 1-855-493-7019 (TTY: 711) anytime. Learn more about how you can get virtual care anytime, anywhere. to 8 p. Non-emergency transportation. 1-800-468-1266 (TTY: 711) If you’re in an Aetna Medicare Advantage plan (MA or MAPD), your plan name is listed on your Aetna member ID card. Here are steps to help you locate it: Front of the Card: Start by looking at the front of your Aetna insurance card. They’re able to support you in 240 languages and can help with questions about your benefits, how to find care, or submit a claim and much more. Those who are not currently an Aetna plan member can call <1-855-335-1407> (TTY: 711). Call Member Services for more info about your dental benefits. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Being healthy can be affordable, too, and Aetna offers discounts to its members to help save on a variety of health-related products and services. Our toll-free phone number is 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. And it’s free* to all Texas Health Aetna members. These trips include rides to the doctor, dentist, hospital, pharmacy and other places members get Medicaid services. You’ll need your Aetna® member ID and a clear image of your receipt(s) to upload. Our toll-free phone number is 1 ‑ 855 ‑ 242 ‑ 0802 (TTY: 711). Call the phone number or visit the website shown in the information mailed to you. If you’re in a PDP plan, look at the “S” number on the bottom right of your Aetna member ID card to find your plan. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Member Services Phone Number: A direct line to Aetna’s customer service for any questions about your coverage, benefits, or claims. If you’re not an Aetna member yet — or haven’t received your ID card — call 1-888-87-AETNA (1-888-872-3862). Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} Member services and billing Member Services Aetna® 1-844-365-7373 Prompt 4 . ) Reference Number (If Pre-Service selected above. The call is free. Be sure to have your member ID and email address handy. You can also find a list of Aetna Medicare phone numbers for Our Member Services team is available 24 hours a day. Log in to find contact information specific to your area and plan. Dentist Hotline. com, for more information. They can also reach out to a licensed insurance agent for information about Aetna Medicare plans. to 6 p. You may call Aetna Member Services at the phone number on your ID card to confirm if you have these benefits. For swift and accurate claims processing and eligibility inquiries, Aetna offers dedicated and efficient provider services phone numbers. Nurse Line . Other ways to get information . 1-800-587-5139 1-800-587-5139 Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. Our Numbers To Know Aetna Member Services. Be ready to provide personal details like your name and date of birth for identity verification. 1‑855‑232‑3596 (TTY: 711) Member Services at 1‑855‑232‑3596 (TTY: 711). Aetna Better Health of New Jersey Member Services . Member Identification Cards . Please note that the number of all drugs and strength combinations is so large Access Aetna Better Health of Ohio's dual Medicare and Medicaid member information. Aetna has several phone numbers to reach Member Services for a range of issues. If you are already an Aetna member, call Member Services to get one. Email us or call Member Services at the number on your ID card. 24-hour Nurse Line. A representative can provide you with your Member Services telephone number. Find a phone number. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna :h surylgh iuhh dlgv vhuylfhv wr shrsoh zlwk glvdelolwlhv dqg wr shrsoh zkr qhhg odqjxdjh dvvlvwdqfh service, eyewear, hearing aid, vaccine or fitness reimbursement you paid a doctor, healthcare professional, or service provider who did not bill us directly. You can sign up online or call us at 1-855-232-3596 (TTY: 711). Learn about the single toll-free customer service number available to Banner|Aetna members and how to access health care cost estimator tools. You can also find a list of Aetna Medicare phone numbers for questions about specific Aetna Medicare benefits. If you have questions about purchasing an Aetna Dental Insurance plan, please go back then select “Help finding a plan/renewing” in the drop-down. Already a member? Contact Member Services for help with your plan or to get info on a new plan. Now the phone number on your Aetna ID card is your single contact for a wide range of services and programs. Put your Aetna member ID card in your wallet or purse Activate your PayFlex debit card by calling the number listed on the sticker on your card. Member Services 1-855-221-5656 . With the Aetna member website and Aetna Health app, members can: • Check their claims status. So, for example, the NurseNow call line. Provider Network : Indicates the network of healthcare providers that you can Do not give out your Aetna member ID number or other personal information. Call an Aetna representative, Monday through Friday, 7 AM to 7 PM CT. Aetna Better Health of Virginia Attn: Member Services PO Box 818044 Cleveland, OH 44181-8044. If your ID isn’t handy, you can get the help you need by calling one of the numbers below. We recognize that maneuvering health If you’re in an Aetna Medicare Advantage plan (MA or MAPD), your plan name is listed on your Aetna member ID card. Services for Hearing and Speech-Impaired (TTY) Call 711 24-Hour Nurse Line 1-855-221-5656 24 hours a day, 7 days a week . It takes about 10 minutes to complete. Innovation Health® 1-844-365-7375 . Aetna Better Health of Nevada members can use our online provider search. Aetna Concierge. You can also verify covered and non-covered expenses under this benefit along with certain dollar maximums and mileage requirements. {On screen end card} Aetna Medicare Advantage Plan To learn more, contact Aetna® Member Services. Member service numbers. Just call our toll-free number, 1-877-858-6507, to: Ask questions about benefits and coverage; Locate an Aetna Network Provider; Request a new member ID card; Connect to your 24 hour nurse line for your health questions We would like to show you a description here but the site won’t allow us. Regular checkups will help your Contacting Aetna Better Health Member Services . Call the Aetna Medicare Nurse Hotline number Call us toll free at the number on your Aetna member ID card. If you paid for a fitness item or service in 2025, use this 2025 form: English 2025 | Español 2025; This form is supported on desktop and mobile devices. You can reach us at: 1-855-620-3924 (TTY: 711) 24 hours a day, 7 days a week. You can reach us at: 1-866-827-2710 (TTY: 711) 24 hours a day, 7 days a week How to contact Aetna Medicare Member Services. Call Aetna ® Member Services at the number on your ID card. Current Aetna Medicare Supplement Insurance plan members may call the Aetna member services phone number by dialing 1-888-624-6290 (TTY: 711) 7 days a week, 7 AM to 8 PM CT. Aetna Health and Life Insurance Company; Aetna Health Insurance Company; American Continental Insurance Company please reference one of the customer service numbers above. Visit AetnaMedicare. Get answers about your medical plan and the programs and services that go along with it. (This information may be found on correspondence from Aetna. Your Aetna International member website helps you understand your benefits to make the most of your plan. Skip to main content ; Find A Doctor Request A Quote Contact Us Search Submit Search. They will be able to verify your coverage. Visit the secure website, available through www. This coverage is for members ages 20 years and younger. Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY Member ID Number. You can fax us at our toll-free number: 1-866-361-8495. 2673150-01-02 (2/24) Phone. to 6:00 p. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Let us help you. com. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. They can help you access your state Medicaid benefits and make sure you get the benefits and services you need. Contact Aetna Medicare Member Services for help with your Resources For Living is not available for members with Aetna Part D (prescription only) plans, Dual Eligible Special Needs Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, advantage plans & more. Find phone numbers and get the help you need quickly and easily. It’s a smarter, simpler and more convenient way to manage your health care and benefits. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Banner provides to the collaboration a number of different services. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health With Aetna CVS Health Affordable Care Act (ACA) individual & family plans bring you the quality coverage of Aetna® plus the convenient care options of CVS®. * Click on the words “For members” and a list of member resources will open. (Example 3 on the sample ID card below. Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. *Phone number *Zip code Resources For Living is not available for members with Aetna Part D (prescription only) plans, Dual Eligible Special Needs Plans (D-SNPs), Chronic Condition Special Needs Plans (C-SNP), Institutional Special Needs The ITP can be you, a responsible party, family member, friend or neighbor. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Call Member Services. Call Aetna Member Services: 1-855-339-9731 (TTY: 711) Monday through Friday, 7 AM to 5 PM CT If you are a member, provider or caregiver looking for information about a specific Medicaid plan, start by choosing your state. You'll get this service at no cost. Once you've signed up for the secure member portal, you can access your policy information and more at any time. AetnaRetireePlans. Existing participating medical providers in Aetna’s network, find forms, update your information, and more using our Provider Onboarding Center. Call us at 1-xxx-xxx-xxxx (TTY: 711) Monday to Friday, [hours of operation and time zone]Our mailing address. Cost of meals connected with a long-distance trip for health care services: The daily rate for meals is $25 per day for the member and $25 per day for an approved attendant. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Call member services at 1-855-772-9076 (TTY 711). Aetna Better Health of California is here 7 days a week 24 hours a day. Find prices for many doctors’ services, too! Visit the Provider Search site. When seniors require assistance with their Aetna plan, they can promptly receive personalized help by calling the number on their ID card. Call 1‑855‑300‑5528 TTY: 711), Monday through Friday, 7 AM to 7 If you are already an Aetna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Aetna. The toll-free number is on your Aetna ID card. By giving us your email address or telephone number, you agree to allow us to contact you about our health plans, services and/or educational information related to health care. Your Aetna Member ID is located on the left side of your Member ID card labelled ID or ID #. com or call 1-800-872-3862. Or call Member Services at the number on your ID card. You can reach us at: 1-888-604-6106 (TTY: 711) Contact Member Services. Learn more about what's available to you as an Aetna® member. Visit Anytime-MD. If you don't have or cannot find your ID card you can call the Corporate Contact Center. ) Claim ID Number (If Post Service selected above. For personalized service, call the number on your ID card or log in to your member website. This system transition will not affect any member or plan information and can It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. If your plan only covers prescriptions, search prescription drug plans (PDP). Call 1-800-MEDICARE (1-800-633-4227) or ${tty}: 1-877-486-2048, 7 days a week, 24 hours a day. m. Date of contact with Aetna As a member of an Aetna Dual Eligible Special Needs Plan, or D-SNP, you don’t have to go through it alone. My primary care provider (PCP) My PCP’s phone number Aetna Better Health Attn: Member Services 1425 Union Meeting Road Blue Bell, PA 19422 . Go back Questions? We're here to help. Learn more about Provider Search: Learn more about the tools and resources available to Aetna members: Aetna’s mobile web: Mobile web flyer (PDF) Aetna’s member payment estimator: Just call Member Services at the number on your ID card. Sign up for your members-only website When you’re an Aetna member, you get tools and resources Non-Emergency Medical Transportation (NEMT) services. All at an affordable price. Call us at 1-855-651-4856 ${tty}, 24 hours a day, 7 days a week. and use the Aetna International app when you're outside the U. After you click submit, you will see your user name. ©2023 Inc. A doctor in your pocket 24/7. Don’t have your ID card handy? Find a phone number. This Member Services number is a direct line to Aetna's customer service team, which is specially trained to address health insurance inquiries. 2. The Aetna member website gives you quick and easier access to all of your important health plan information — all in one place. We provide plans that deliver the services members value with the type of cost clarity that gives peace of mind. All payments should be sent to the address listed on your invoice. Contact Member Services Aetna and CVS Pharmacy® are part of the CVS Health® family of companies. The form is currently not available. On most Aetna insurance cards, the policy number is prominently displayed. Box 818045 Cleveland, OH 44181-8045 Member Services Have questions about using your benefits? Aetna Better Health of Maryland 10490 Little Patuxent Parkway, Suite 600 Columbia, MD 21044. Aetna Better Health is not responsible or liable for non-Aetna Better Health content accuracy or privacy practices of linked sites or for products or services described on these sites. We're here to help. Simply enter your zip code to locate providers in your area. CVS® uses cookies and other tracking technologies to collect and record your activities and movements across our websites throughout your browsing session to provide you with the best experience while using our site. Aetna Member Services. ; Dentist Contracting Hotline: For PPO contract information, call the Dentist Contracting Hotline at 1-800-776-0537. The mobile app takes the important features of the member website and packages them in an easy-to-use mobile format. Fill out both fields to start. Banner|Aetna 1-844-365-7374 . Based on where you move, you may need to enroll in a new plan. You can also call Aetna Member Services by calling the phone number on the back of your ID card. aetnamedicare. Fax. Language Assistance can be provided by calling the number on your member ID Card. Prescriptions and follow-up appointments will be billed according to your health plan’s benefits. For language services, please call the number on your member ID card and request an operator. Aetna Better Health You can fax us at our toll-free number: 855-454-5578. , local time. ; National Medicare Dentist Line: Have a question? Call the National Medicare Dentist Line at 1-800-624-0756. Non-emergency transportation If you must travel 30 miles or more from your home to receive covered health care services, Aetna Better Health of Ohio will provide transportation. Call 1-855-364-0974 (TTY: 711), 24 hours a day, 7 days a week. 888. Please call the Member Services number on your ID card to confirm eligibility. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Members. We’re here for you 24 hours a day, 7 days a week. For care management, ask to speak to your care manager. Individual & Family Plans Members Aetna and Banner Health provide My member ID number . ET. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Call Member Services at the phone number on your member ID card; Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. To find a provider outside the U. Please ask for an ambulance only in emergencies. You are now leaving the Aetna Medicare website. Members: Email us or call Member Services at the number on your ID card. If you need urgent or emergency care, call 911 and/or your doctor immediately. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health • Our Member Services telephone number Schedule your child’s first doctor visit right away. To elp h Aetna review and respond to your request, please provide the following information. If you need help in a language other than English or Spanish, say “Agent” to talk Aetna Medicare allows you to talk to a registered nurse anytime about important health issues. The policy number is usually located near the top and is often labeled as "Policy Number," "Member ID," or "ID Number. Eastern time, excluding holidays). It also explains your rights and responsibilities as a member of Aetna Better Health of California. you can call Aetna Better Health of Nevada Member Services at 1-866-815-3732, TTY 711, 24 hours a day, 7 days a week. " Clear Labeling: Aetna designs its Filing of nominations by members is mandatory as per para 33, 34 and 61 of EPF Scheme,1952. You’ll get an Aetna Better Health ID card when you join our health plan. Aetna International has a broad global As part of our commitment to customer service, we offer many of our services online so you can take care of things whenever you'd like. The Aetna Member Advisory Team empowers members to take control of their health by helping them make the most of their benefits. E-Nominations can be filed and updated by Just one number to call Your Aetna Service Advocate: 1-866-267-1091, Monday – Friday, 8 a. To reach them, call the number on Find the phone number to call for member services on your Aetna CVS Health member ID card. Use the Aetna Health℠ app when you’re inside the U. com or call the member services number on your member ID card for a prescription drug claim form. The call is free. If it can’t wait until you see your doctor, call your plan’s Member Services number. Through your Aetna® member account you can manage claims, view plan details and more. Use of emergency transportation must be for emergencies only. We are available 24 hours a day, 7 days a week. Aetna CVS Health ACA plan members, do you have questions about paying your bill, renewing your plan or finding other member tools and resources? Find the answers here. If Alternatively, you can call Aetna member services using the number provided on your welcome letter or a previous ID card. Lastly, if you have an online account with Aetna, your Member ID can be found by logging in and checking your profile page. If your ID card is available, please use the number on the back for faster service. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Please try again later. 24 hours a day, 7 days a week . Just call 1-877-StateNJ or 1-877-782-8365 (TTY:711) Monday through Friday, 8 AM to 6 Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, advantage plans & more. You can also log in to your account online to access plan details, pay your bill, send messages Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards For all billing inquiries, please contact customer service at 855-837-6453 (dental) or 855-804-2410 (vision). We’re here when you need us – day, night and weekends. Description. Have you visited your plan web page? Important Telephone Numbers . Box 981106 El Paso, TX 79998-1106 Important telephone numbers and addresses . Aetna Concierge is here to help answer your questions. Aetna Member login Connecting you with quality care and helpful guidance. Aetna Health Concierge: 1-855-824-5349, Monday – Friday, 8 a. You . Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims. You have an entire Aetna care team on your side every step of the way. Then, choose the option for the Nurse Line. ) Service Date (If Post Service insert date of services, For general inquiries about Aetna call our Corporate Contact Center at 1-800-US-AETNA (1-800-872-3862). com look for the words “For members” on the right side of your screen. Our nurses run that 24/7 to make sure that we get people to the right level of care. If you want to learn more about our case management services, call Member Address: Member Services and DSNP Customer Service. 1-844-528-5815 (TTY: 711). Member Services Member Services is here to help you. If Just call Member Services at the number on your ID card. We would like to show you a description here but the site won’t allow us. At Aetna, our number 1 goal is to make getting the My member ID number . Include your payment and invoice in a stamped envelope. Log in or register for Aetna member website to manage health benefits and view claims information. If Call Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Have questions or need language help? Just call 1-855-242-0802 (TTY: 711). Aetna member portal has changed to the new Aetna Health portal. Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. Request a cancellation quote: Member Services: 24 hours a day, Just call the number on your ID card or 1-800-385-4104 (TTY: 711). Visit the Livongo website or call Livongo Member Support at 1-800-945 . Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} Our Member Services representatives are available Monday through Friday, from 7 AM to 7 PM, eastern standard time. Enter your Aetna member ID number — you can find it on your Aetna ID card — and answer a few questions about you. Be prepared to provide basic personal information such as your full name and member ID number. Online. Aetna Member website support Call: 1-800-225-3375 (TTY: 711) between 8 AM–9 PM ET. Medicaid Managed Medical Assistance (MMA): 1-800-441-5501 (TTY: 711) Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711) Members with Aetna Medicare Advantage (MA) and Aetna Medicare Advantage with Prescription Drug (MAPD) plans can log in or register for an account below. Your Group number is indicated by "Group" or "GRP". Then, ask for an interpreter. Member Services 1-888-238-6258; Informed Health Line 1-800-556-1555; Teladoc 1-855-Teladoc (835-2362) Aetna Maternity program 1-800-272-3531; Fitness Discounts Aetna Provider Services Phone Numbers for Claims and Eligibility. You can call this number from anywhere, even if you are out of town. Skip to Content. Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, advantage plans & more. ATTENTION: If you speak Spanish or Somali, language assistance services, free of charge, are available to you. If you get Aetna Medicare coverage through an employer, union, or retiree plan, you may need to contact your benefits administrator to update your address or phone number. Glossary; Web Privacy; Health Care Reform Both plans are administered through Aetna, cover preventive services at 100% and offer you a tax-advantaged savings opportunity. Call: 1 Medicare Helpline & Website — Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Aetna Medicare Advantage members have access to contact information and resources specific to their plans. 1‑855‑232‑3596 (TTY: 711) Available 24 hours a day, 7 days a week . 324. If you're enrolled in an Aetna Medicare Advantage plan, visit mtanyct. Just call Member Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week. For other language services: It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. 24-Hour Nurse Line: 24 hours a day, 7 days a week The nurse can answer your questions and help you make health decisions. Just call 1-833-570-6670 ( TTY: 711 ) between 8 AM and 8 PM, 7 Call Aetna Member Services: 1-855-339-9731 (TTY: 711) Monday through Friday, 7 AM to 5 PM CT. Then you will enter a password. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health How to find your Aetna Medicare plan name. Please report any scams by calling 1-800-447-8477 or online at https: We can also help solve problems getting health care services. Aetna member portal will be changing Access your Aetna account to manage your health plan and view care information, claims, and benefits. Service & Cost Overview for Members video Members can call the Member Services toll-free number listed on their ID card or contact Aetna's National External Review Unit at 1-877-848-5855 ${tty} if they have any further questions regarding external review. If you’re in an Aetna Medicare Advantage plan (MA or MAPD), your plan name is listed on your Aetna member ID card. Get answers to your questions and information you can trust. Dental 1-855-918-2259 . We know health care is personal and full of tough questions. Prompt 4 . Medical Advice/24-Hour Nurse Line 1-888-434-9473 . Aetna member website and Aetna Health app. Aetna Medicare P. Download handbooks, provider and contact information, and more. ) Group Number. S. When you go to or call the dentist, tell the office staff that you have Aetna Dental DMO. Mailing address . PO Box 982980 El Paso, TX 79998-2980 Members: Email us or call Member Services at the number on your ID card. We'll need your bank or credit/debit card information and member ID. Representatives are available on the general line from 7:00 AM–8:00 If you have a medical emergency, dial 911. Just call Member Services at the number on your ID card. Please complete the sections below. My primary care provider (PCP) My PCP’s phone number Cost Resources for Members Aetna Better Health of Kentucky has multiple resources provided at no cost to our members, Our Member Services Department is always ready to answer your questions. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Use the contact numbers/links below to reach Aetna DC 24/7 - member services, personal health records, teladoc, online health coaching, fitness discounts, etc. Make monthly payments using your coupon book . Individual & Family Plans Find more information about our offerings for individual and families in California and Florida. , you can use the provider search tool on AetnaInternational. Staff on the nurse hotline cannot diagnose, prescribe or give medical advice. With telehealth services from Aetna, members can talk to a doctor by phone or video 24/7 so if you can’t make an in-person visit or want to avoid the ER, you have convenient support to take care of you. If you need a ride to your health care appointments or to the pharmacy to pick up your prescription on the way home from an appointment, call Member Services 1-866-212-2851 (ICP and Family Health Plan- FHP If you have a medical emergency, dial 9-1-1. PO Box 7083 London, KY 40742 Aetna Medicare Longevity Plan (I-SNP) 1-844-826-5291 ${tty} ${hours} Address: Aetna Duals COE Member Correspondence. Find A Provider You can search for a provider or pharmacy on this page. {On screen} This is a true member story and is not a paid endorsement. phone number, telehealth services, email and more. Vision . Find out about reducing out-of-pocket costs and join Contact options for members. Just call 1-833-570-6670 ( TTY: 711 ) between 8 AM and 8 PM, 7 days a week. Resources for Living. Aetna Concierge makes navigating health care quick and easy. Allina Health | Aetna has a dedicated customer team trained to answer your questions. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, advantage plans & more. Post Service . Important phone numbers. This includes HMO, PPO or HMO-POS plans. 24-Hour Member Services support line If it’s not an emergency, but you need medical advice, just call us at 1-855-456-9126 (TTY: 711 ) . Do you have questions about Medicare plans? Contact Aetna Medicare for personalized support. jhabibk strec ybum eia heyae dbgcebh nyrsse taea xwnct mtyqfg